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Learning & Performance Consultant
SPRINGFIELD MA 01139
Category: Insurance
  • Your pay will be discussed at your interview

Job code: lhw-e0-89812767

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MassMutual Financial Group

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  Job posted:   Fri May 18, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Learning & Performance Consultant

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We're people helping people.


A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.


Together, we're stronger.


**Description**




Are you inspired by what's next? Can you bring curiosity and creativity to the task of creating new and engaging ways to help people learn? Do you like a fast-paced, challenging environment that will require agility in employing a variety of skills as a learning consultant and facilitator? Do you have a passion for embedding learning in all aspects of the way we work? If this sounds like you, read on!


The successful candidate for this position will join a strong team of learning and change management professionals who provide a variety of learning-related services. You'll use performance consultation to analyze requests and recommend appropriate interventions. You may consult with vendor partners for some projects, and develop your own content for others. These can take the form of a facilitated session, a classroom or online course, or a variety of self-directed experiences. There may also be opportunities to participate in change management consultation, depending on your background and interests.


Summary:


+ Lifelong learner, constantly seeking further expertise in the learning discipline and identifying creative opportunities to bring that expertise to the team's work

+ Synthesizes concepts from diverse areas such as learning, design, digital communication, visual arts and music to identify and conceptualize creative approaches to developing people

+ Highly motivated and able to work independently as well as in partnership

+ Collaborative both in work assignments and knowledge sharing; learns productively and purposefully in teams, communities of practice and social networks.

+ Flexible and nimble in adapting to changing circumstances and priorities

+ Leads by example and is able to influence and move people toward a common vision in situations without direct authority

+ A true team player who is interested in building on the ideas of others, supporting the team, and having fun.


Job Responsibilities:


+ Consult with HR Business Partners and the HR Talent team to identify development needs across the enterprise, and with individual managers to address development needs within their team or organization.

+ Employ instructional design techniques and adult learning theory to create (or procure) instructional content using a variety of media such as instructor-led, facilitated, web-based, virtual, or self-directed content.

+ Effectively project manage learning initiatives, ensuring the involvement of appropriate partners and completion on time and budget.

+ Build and maintain effective working relationships with HR team members, managers, vendor partners and students.

+ Provide change management consultation and training for teams and projects (potentially, depending on experience and interests)


Basic qualifications:


+ Solid understanding of Instructional Design and adult learning theory

+ Exceptional written and verbal communication skills

+ Effective presentation, facilitation and influencing skills are critical

+ Strong analytical and problem solving skills

+ Ability to work at all levels of the organization, providing consultation and coaching to leaders as well as peers and subordinates

+ Strong consultative abilities

+ Excellent time management and the ability to manage multiple priorities

+ Driven to plan and meet goals and project milestones without compromising work quality

+ Authorized to work in the United States without sponsorship now or in the future


Preferred Qualifications:


+ 3-5+ years in a training, instructional design, and/or content development role

+ Previous experience working cross-functionally

+ Bachelor's Degree or certification in adult education, online learning, instructional design or related areas is preferred.

+ Visual design and/or communication experience is a plus

+ Previous change management experience in the ADKAR model is a plus

+ Experience in online course development using Articulate 360, Captivate and/or Camtasia is a plus


Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


**CORE VALUES**


**Focus on the Customer:** We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.


**Act with Integrity:** We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.


**Value People:** We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.


**Work Collaboratively:** We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.


**Achieve Results:** We focus on winning by exceeding expectations and getting better - everyone, every day.


For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.


_MassMutual is an Equal Employment Opportunity employer_ _Minority/Female/Sexual_ _Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply._


At MassMutual, we're fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it's the only way forward.


o 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

o National Association for Female Executives Top Company for Executive Women (2017)

o DiversityInc Noteworthy Company (2017)

o Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

o Working Mother Media 100 Best Company (2017)

o Military Friendly Employer (2018)

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